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Competition Entry

ANY JUNK?

Fri 1 Aug 2008  | Rate Now |  
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"Taking the 'rubbish' out of rubbish clearance."

Rubbish removal always used to imply rubbish service and rubbish practices. ANY JUNK? was set up to change all that and clean up the junk removal business by bringing pricing simplicity, branding, professionalism, technology, genuine customer service, and environmentally responsible disposal to the industry.

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Competition Information

Why we should win this competition

We have applied radical changes in thinking, operational processes and service levels to re-define junk removal.

We were the first junk removal firm in the UK to:

(1) Charge upfront rates that include all loading and sweep-up. We only charge for the fraction of a truck filled and provide a 'clearance solution' by including labour to remove junk from properties.

(2) Offer 2 hour arrival windows. Unheard of in many industries and particularly in rubbish removal.

(3) Build bespoke trucks with a special design for the job rather than relying on existing models. Our trucks have washing facilities, a separate locker for hazardous rubbish, ladders on front and back and an electric tarpaulin to cover the junk when in transit.

(4) State as a mission of the company to re-use and recycle wherever possible.

(5) Link employee remuneration directly to re-use and recycling targets and service excellence.

What we will use the prize for

We've asked all of our employees for ideas - if we win we'll spend the money on the best ones.

Business Overview

Business Model

On-demand junk clearance and rubbish recycling for homes and businesses.

Friendly, uniformed teams in shiny, smart trucks who clear, load and dispose of all types of junk from anywhere on the premises and sweep up before they go.

2 hour arrival windows and fast response times (typically same day or following day).

Multi-award winning, we recycle and reuse materials wherever possible, currently diverting from landfill more than 65% of what we clear.

We operate in London, Bristol and Birmingham.

Business Strategy

Make the ANY JUNK? brand synonymous with reliability, friendly service and recycling/re-use of junk.

Expand coverage nationally over the next three years.

Ensure optimal performance by creating incentive schemes throughout the business to align all employees with the strategic goals of the company and creating a culture that is results-driven.

Innovate continuously by adapting technology and processes to drive efficiency and encouraging new ideas throughout the business.

Business Objectives

  • Continue to double in size every year
  • To increase re-use and recycling rates every month
  • Deliver exceptional levels of customer satisfaction
  • Provide a fun work environment

Competitive Advantages

  • First mover enabling us to build experience, credentials and a large client base
  • Scale economies such as geographical coverage and partnerships
  • IT systems (including online booking system)
  • Brand

Business Successes

  • Doubling in size year-on-year
  • Lots of TV and media coverage including, amongst others, BBC1, BBC2, ITV, Channel 4, Radio 4
  • Environmental and business awards
Financial Information

Turnover

Current:
1m-2m
Last Year:
900k-1m
2 years ago:
400k-500k
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